Pump service

The service department provides a full cycle of maintenance, diagnostics, repair, and modernization of pumping equipment, both at customer sites and in our service center. Qualified engineers perform commissioning, inspection, balancing, parts repair, and spare parts manufacturing.

Remote monitoring and diagnostics enable early fault detection, enhance equipment reliability, and reduce downtime.

Key activities of the DS CONTROLS service department:

Key activities of DS Controls service department:

I - Equipment Operation
II - After-Sales Service
III - Control and digital solutions

Equipment Operation

Installation supervision and commissioning works

DS Controls specialist's presence on-site during equipment installation or commissioning, coupled with their comprehensive technical oversight, will minimize startup expenses and prevent delays in the technological process.

Inspection, troubleshooting, and repair

Timely fault detection is key to ensuring optimal equipment performance throughout the pump's lifecycle across a wide range of operating conditions. By performing thorough on-site testing of key operating parameters such as: suction and discharge pressure, bearing temperature, vibration levels, DS Controls specialists can monitor the equipment to prevent component failures and other mechanical malfunctions, and based on this data, the following can be performed:

Major overhaul work;
Application of anti-erosion and anti-corrosion coatings;
Dimensional inspection using coordinate measuring machines;
Machining of the pump casing;
Dynamic and static balancing of impellers and the assembled rotor;
On-site repair services performed by DS Controls service engineers.

After-sales support

Repair services at the service center and modernization of existing equipment

The service center is equipped with a machine park, a laboratory, a welding section, and a balancing stand. The service center's engineers and operators are highly qualified and certified to perform various works on dynamic and static equipment.

DS Controls can conduct detailed analysis and use various modeling tools to simulate pump design changes, verifying potential improvements against new targets and reliability.

Spare parts

DS Controls' services include:

Supply of standard original spare parts, custom-manufactured parts to meet specific customer requirements, and upgraded versions designed to enhance reliability.
Experience in the field of new materials, coating methods and knowledge in the field of hydraulic engineering are taken into account in the manufacture of modernized spare parts;
Preparation of a list of recommended spare parts for maintenance and operation;
The possibility of creating a consignment warehouse to optimize the cost of storage and enhance personnel efficiency;
Analysis and management of the customer's spare parts warehouse.

Control and digital solutions

Remote monitoring and diagnostics

Data monitoring allows for system analysis and optimization.

Capabilities:

24/7 technical support by service engineers;
Analysis of critical system components;
Regular reports on the condition of pump units;
Monitoring of the maintenance schedule.

Advantages:

Early fault detection;
Identification of components that lead to reduced operational performance;
Reduction in maintenance costs and downtime.

Equipment maintenance scheduling includes preparation of the following documents:

Operational status reports;
Reliability report;
Performance evaluation;
Recommendations for maintenance and operation;
Technical documentation;
On-site repair work performed by DS Controls service engineers.